• Family health care, 
including diagnosis 
and treatment of major 
and minor illness
    Family health care, including diagnosis and treatment of major and minor illness
  • Family health care, 
including diagnosis 
and treatment of major 
and minor illness
    Family health care, including diagnosis and treatment of major and minor illness

Feedback / Survey


Sun Life Patients: We encourage your feedback to improve care.

Your healthcare is our priority. To determine where improvements are needed, this facility takes part in an online patient feedback survey. This survey measures your satisfaction with the quality of your care. It is designed to be a standardized tool for measuring and reporting satisfaction across all healthcare facilities in the U.S.

After you have received care from our facility, you may be invited to participate in the patient survey. You will receive an invitation via e-mail. The survey asks 27 multiple-choice questions about your healthcare experience. This is your opportunity to tell us what we did well, and where we could use some improvement. Surveys are administered by Press Ganey Associates, Inc. All responses are anonymous and confidential.

We value your input. Please take the time to fill out the patient survey; your feedback is valuable!

What is CAHPS?

The Consumer Assessment of Health Providers and Systems (CAHPS) survey is backed by the U.S. Department of Health and Human Services. The survey is used to improve the quality of healthcare. CAHPS makes survey results public so healthcare providers are aware of where changes are needed. The results also enable healthcare consumers to review and compare healthcare facilities before choosing a healthcare provider.

Sun Life conducts the CAHPS survey on an annual basis.

Your healthcare is our priority. To determine where improvements are needed, this facility takes part in the CAHPS survey. The CAHPS survey measures your satisfaction with the quality of your care. It is designed to be a standardized tool for measuring and reporting satisfaction across all healthcare facilities in the U.S. This survey asks several multiple-choice questions about your healthcare experience. Please take the time to fill out the CAHPS survey; your feedback is valuable!

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