Patient Support

Circle of Care & Care Coordination Is Just One Way We Support Our Patients.

Circle Of Care

At Sun Life, we want you to be involved in a variety of ways: we will ask for your input about medical decisions and treatment. We will work with you to develop self-management goals and care plans, we will ask you for feedback in the way of patient satisfaction surveys and we will provide you with access to resources to support your medical care. Learn More

Care Coordination

Care Coordination is Sun Life’s referrals department and works on your behalf to submit for insurance prior authorizations if required before you see the specialist. Our care coordinators will oversee scheduling your first appointment with an outside specialty office. They will also maintain contact with the specialty office to ensure that your records are kept up-to-date.